Delete Your Account
How to Delete Your Account
You can permanently delete your REFERENCE account and all associated data directly from the app. Follow these steps:
1
Open the REFERENCE app on your device.
2
Navigate to Settings (tap your profile or the gear icon).
3
Scroll down and tap "Delete Account."
4
Confirm the deletion when prompted.
What Data Is Deleted
When you delete your account, the following data is permanently removed from our servers:
- Collection data — All watches, collections, and associated metadata.
- Photos — All watch photos uploaded to your account.
- Account information — Your profile, email, preferences, and service history records.
This action is irreversible. Once your account is deleted, your data cannot be recovered.
Need Help?
If you are unable to delete your account through the app, or if you have any questions, please contact our support team at support@thereference.app and we will process your request within 48 hours.